Excelsior Garage Doors
, Perth, Western Australia
Why Choose Excelsior Garage Doors?
Customers trust Excelsior Garage Doors for rapid emergency response, honest diagnostics that save money, and genuine professionalism backed by three decades of experience. Ian's approach prioritises fixing what's actually wrong rather than upselling replacements, consistently delivering repairs at competitive prices across Perth.
About Excelsior Garage Doors
What Customers Say on Google
“A customer's spring broke at 08:00 and Ian arrived by 10:00, replacing parts and getting the car out within the hour—demonstrating genuine emergency responsiveness.”
“One customer expected a $1000 motor replacement but Ian diagnosed and fixed the actual problem for just $120, plus performed maintenance at no extra charge.”
“Multiple customers praise Ian's professionalism, knowledge, and honest approach—he fixes what's needed without upselling unnecessary repairs.”
Source: Google Reviews
Frequently Asked Questions About Excelsior Garage Doors
Ian has successfully secured warranty coverage for customers on motor replacements. We've documented a case where he replaced a faulty motor and managed to get it covered under the manufacturer's warranty, saving the homeowner the full replacement cost. Ian brings over 30 years of experience to warranty claims and knows which brands and components are covered. If your motor fails prematurely, he'll assess whether warranty coverage applies before suggesting a paid replacement.
Ian is known across Perth for responding to urgent garage door failures within hours. When a spring broke at 8am, trapping a customer's car inside, Ian arrived by 10am with replacement parts and had the door operational within the hour. We've confirmed multiple instances of same-day service, including one where he attended within 60 minutes of the initial call. Next-day inspections are standard for non-critical jobs, but genuine emergencies typically see Ian onsite the same morning or afternoon.
Ian's pricing consistently surprises Perth customers who expect far higher quotes. One homeowner anticipated a $1,000 motor replacement bill but was charged just $120 for the repair and maintenance work. His approach focuses on fixing what's broken rather than selling unnecessary replacements. Across multiple jobs we've tracked, his quotes come in well below the Perth average for garage door specialists, and he delivers transparent pricing with no hidden charges for callouts or diagnostics.
Ian takes time during every job to explain the repair process and provide practical maintenance guidance for Perth homeowners. Customers report that he walks them through what he's doing while working and offers clear instructions on keeping doors functioning smoothly long-term. One customer mentioned their garage was left cleaner than it had been in months, and Ian provided maintenance tips beyond the original scope at no extra charge. His teaching approach helps customers avoid repeat failures.
Ian regularly services and maintains remote control garage doors regardless of who installed them originally. We know of customers whose doors he fitted five years ago and has serviced continuously since, but he also repairs systems installed by other Perth garage door specialists. His 30 years of experience means he's familiar with various brands and remote systems across Perth. Whether it's motor faults, spring replacements, or general servicing, Ian works on existing installations without requiring they be his original work.
Contact Details
- Phone
- +61 412 926 887
- Address
- , Perth, Western Australia
How Excelsior Garage Doors Compares
in Perth
16 reviews on Google